Shawn Thomson-Palermo
Owner
Shawn Thomson-Palermo is the author of the RMC success story that began when she purchased the original Aspen operation in 1989. Since then, Shawn has opened ten additional divisions covering eight states and two countries, and has grown the once fledgling company into the largest privately owned, and one of the most respected, Destination Management Companies in the U.S. Shawn is remarkably innovative, consistently finds unique ways to offer solutions, and cites passion and people as her tenets for success. "I love the people I work with in my company first and foremost," she says. "I hire for talent, set lofty goals, and then allow these leaders to forge their own paths to success. It's a formula that has worked extraordinarily well.” RMC recently received Colorado’s Top Company Hospitality Award, coming on the heels of prestigious recognition as one of the Top 25 DMC’s in the World for the third consecutive year. 2014 also saw Shawn receive the Top 25 Woman Owned Business Award for the third year running. Shawn lives in Snowmass with her husband Nick, and her daughter Sarah heads up RMC’s Creative Development division from the Park City Office.
Nathan Boyd, DMCP
President and Part-Owner
Nathan joined RMC in March 2010 as President and Part Owner, with the responsibility of overseeing the day-to-day operations of the organization. His strong management skills are a perfect complement to the sales focus of owner Shawn Thomson-Palermo. Nathan thrives on the challenge of introducing core RMC operations and services in new markets, and growing the company into additional hospitality segments outside of corporate and incentive groups. He believes RMC is all about relationship building and representing the extraordinary communities we live and do business in. Prior to joining RMC, he served as Director of Sales and Marketing for Ritz-Carlton and Senior Sales Manager for St. Regis. Nathan is a member of YPO and is serving his second year on the ADME Board of Directors. He is a proud Auburn University alumni, passionate about snow and water skiing, and resides in Aspen with his wife and daughter.
Paul Menter
Cheif Financial Officer
Paul Menter came to RMC in November of 2010 as its first Chief Financial Officer (CFO). A Colorado native, Paul has extensive experience in financial restructuring, budget development and performance management, and has spent the last eight years of his career serving as CFO for the City of Aspen and the Aspen Community Foundation. Prior to moving back to Colorado, he lived in the Seattle/Tacoma Washington region, working primarily in local government finance. Paul serves on two local nonprofit boards: the Early Childhood Network, a Glenwood Springs based nonprofit that works to improve the quality and accessibility of affordable childcare to working families, and the Aspen Pitkin Employee Housing, an Aspen-based affordable housing nonprofit organization. Paul lives in Carbondale with his wife, Sandra, and has twin daughters, Alexandra and Jordan, in college.
Wren Brotzman, DMCP
Cheif Operating Officer
Wren began her career with RMC in 2002 and has been indispensable in the company’s success since her arrival. Starting as Finance Assistant, she has worked her way through the ranks and now oversees all aspects of business operations. Her extremely organized manner and cohesive style keeps RMC running effectively and efficiently. Before joining RMC, Wren was the job costing and AR Manager of The Planted Earth. A lifelong Colorado resident, Wren lives in New Castle with her daughter, her dog and two cats. She is an avid reader, lover of good wine and good conversation, and has a passion for family and friends - which includes her RMC family.
Wren Brotzman, DMCP
Cheif Operating Officer
Wren began her career with RMC in 2002 and has been indispensable in the company’s success since her arrival. Starting as Finance Assistant, she has worked her way through the ranks and now oversees all aspects of business operations. Her extremely organized manner and cohesive style keeps RMC running effectively and efficiently. Before joining RMC, Wren was the job costing and AR Manager of The Planted Earth. A lifelong Colorado resident, Wren lives in New Castle with her daughter, her dog and two cats. She is an avid reader, lover of good wine and good conversation, and has a passion for family and friends - which includes her RMC family.
Angela Cava, CMP, CASE
Vice President of Sales & Marketing
Angela has over twenty-five years of creating enriching experiences for program attendees. Most of her experience is with Marriott & Starwood Resorts. Her passion is destination specialized sales with Caribbean, Mexico, Hawaii, and the Mountain Resorts. Angela has served on many boards and is the past president of SITE Texas Chapter. She was awarded Affiliate of the Year by TSAE and the MPI Lone Star Chapter Presidents’ Award. Angela is an outdoor enthusiast who hikes and mountain bikes regularly. When Angela was a little girl she dreamed of naming streets; as an adult her passion for the mountains took over and she now dreams of naming ski runs.
Sibby Schlaudecker, DMCP
Vice President of Operations
A Colorado transplant, Sibby grew up in Rome, Georgia, graduating from the University of Georgia with a B.A. in Communications. In 1998 she moved to Aspen and has been working in the hospitality industry ever since. Before joining RMC in 2006, Sibby worked in the luxury hotel market, serving as Conference Manager at the St. Regis Resort, Aspen where she earned a reputation for being dedicated, energetic and upbeat. She prides herself on her attention to detail, being well organized and a having a true love of operations. Throughout her career, her passion for creating memorable experiences and developing relationships has been paramount. Sibby, her husband Chris, and their daughter, Katie Sib, enjoy the Colorado outdoor life including skiing, cross country skiing, hiking and river rafting.
Sibby Schlaudecker, DMCP
Vice President of Operations
A Colorado transplant, Sibby grew up in Rome, Georgia, graduating from the University of Georgia with a B.A. in Communications. In 1998 she moved to Aspen and has been working in the hospitality industry ever since. Before joining RMC in 2006, Sibby worked in the luxury hotel market, serving as Conference Manager at the St. Regis Resort, Aspen where she earned a reputation for being dedicated, energetic and upbeat. She prides herself on her attention to detail, being well organized and a having a true love of operations. Throughout her career, her passion for creating memorable experiences and developing relationships has been paramount. Sibby, her husband Chris, and their daughter, Katie Sib, enjoy the Colorado outdoor life including skiing, cross country skiing, hiking and river rafting.
Sibby Schlaudecker, DMCP
Vice President of Operations
A Colorado transplant, Sibby grew up in Rome, Georgia, graduating from the University of Georgia with a B.A. in Communications. In 1998 she moved to Aspen and has been working in the hospitality industry ever since. Before joining RMC in 2006, Sibby worked in the luxury hotel market, serving as Conference Manager at the St. Regis Resort, Aspen where she earned a reputation for being dedicated, energetic and upbeat. She prides herself on her attention to detail, being well organized and a having a true love of operations. Throughout her career, her passion for creating memorable experiences and developing relationships has been paramount. Sibby, her husband Chris, and their daughter, Katie Sib, enjoy the Colorado outdoor life including skiing, cross country skiing, hiking and river rafting.
Sibby Schlaudecker, DMCP
Vice President of Operations
A Colorado transplant, Sibby grew up in Rome, Georgia, graduating from the University of Georgia with a B.A. in Communications. In 1998 she moved to Aspen and has been working in the hospitality industry ever since. Before joining RMC in 2006, Sibby worked in the luxury hotel market, serving as Conference Manager at the St. Regis Resort, Aspen where she earned a reputation for being dedicated, energetic and upbeat. She prides herself on her attention to detail, being well organized and a having a true love of operations. Throughout her career, her passion for creating memorable experiences and developing relationships has been paramount. Sibby, her husband Chris, and their daughter, Katie Sib, enjoy the Colorado outdoor life including skiing, cross country skiing, hiking and river rafting.
Sarah Carey, DMCP
Director of Creative Development
Sarah’s career in destination management began as an intern with RMC in 2004. After graduating in 2005 with a bachelor’s in Business Management from the University of Denver, Sarah went on to work in several RMC offices, becoming well versed in both the destination management industry as well as the resources of RMC’s individual offices. In 2009, Sarah was called upon to open RMC’s Park City office. There she sought out the community’s premier vendors, restaurants and staff, forging the relationships that have lead to successful, lasting partnerships. In 2013 Sarah established RMC’s Creative Development Department, bringing the proposal writing process under one roof to ensure cutting edge creativity and style, as well as a consistent message company-wide. Through this process, Sarah has assisted in the opening of Austin, TX, Los Cabos and Coastal Carolina/Georgia offices. It is pretty safe to say no one knows as much about every destination and their offerings than Sarah. Sarah is passionate about running, biking, and hiking, and is in love with Park City’s mountains, sense of community and popular outdoor lifestyle.
Briget Nelson, CMP, CMM
Director of Sales
Briget has a combined sixteen years of experience as a meeting planner and a leader within her community. With her creative and strategic mind, she has consistently surpassed her goals and cultivated long lasting relationships with her clients. The dedication to her profession is exemplified through her industry certifications and involvement, such as CMP, CMM, and her current pursuit of PMP, as well as serving as a MPI Committee Member and West Regional Committee Chair with FICP. Briget’s recently volunteered to assist underprivileged children in Rio de Janeiro during the FIFA Confederations Cup and World Cup, where she also enjoyed Samba classes and learned Portuguese.
Wendy Reed, CMP
Senior Operations Manager
Wendy Reed is a proven leader and effective team member. Her experience is vast, working with groups ranging from 10 to 2500 attendees, and extends from sourcing meeting sites and special event venues to designing and executing EXPO’s. With superior contract negotiating skills and excelling under pressure, Wendy is a premier and dynamic operations manager. Reed most recently served as Senior Event Project Manager for the past 8 years in Austin and has lived in the area for the last 18 years.
RMC Client Experiences
RMC’s list of clients includes corporate, association, incentive and specialized individual accounts. We can handle all arrangements or partner with you as an extension of your staff. We always work within your budget and timeline, regardless of size or time constraints.
“I cannot express my gratitude to the RMC team for the exceptional service they provided to the HGTV group. Their ability to take direction on the basic idea for the program and turn it into something special and memorable was amazing. From the initial planning stages until the last client attendee was sent off to the airport, everything was handled beautifully and they were a joy to work with.”
Michael Yavorsky
President, MY Experience LLC
“On behalf of Coldwell Banker and the Coldwell Banker franchisees attending the Coldwell Banker Chairman’s Circle, our hats are off to your hospitality and attention to detail. We personally appreciate your outstanding management of some very challenging program requirements…..you made our jobs so much easier.”
Paula Young
Coldwell Banker Real Estate LLC
“Over the last 12 years I have grown to rely on RMC when planning meetings and events. The creativity, service and quality of options you provide are excellent and your team knew exactly what we could eliminate without jeopardizing the quality and integrity of the event. Your team’s responsiveness, professionalism and availability were awesome and that is something we look for in a partner.”
Jennifer Pace
Ingram Micro
“Everything was first rate! Will soon be planning next year’s budget and I’m hopeful to return for year three. Meantime, thank you again for your creativity, attention to detail, customer focus and follow through. As someone who has been in sales and marketing my entire career I really appreciate good service when I see it.“
Randy Brown
Outdoor Channel
AWARDS & RECOGNITIONS
26+ Years of Experience
Top DMC in the World 2012, 2013, 2014, and 2015
11 Offices Worldwide
Most preferred luxury DMC by:
The Ritz-Carlton, Four Seasons, and Montage Resorts
Colorado Business Magazine Awarded RMC #1 in Hospitality
Colorado Top 100 Women Owned Business for 2012, 2013, 2014, and 2015
Best of State in Utah for 2012, 2013, 2014, and 2015
AIMIA awarded Top DMC in Park City, Utah with CFAB, 2015
ADME, Award of Excellence in Jackson Hole
RMC has four DMCP’s, CMP’s, and a CMM on staff
ADME Certified
Debbie Todd
Director of Special Events
A ten year veteran of RMC and twenty year veteran of the hospitality industry, Debbie has extensive knowledge of mountain and resort destinations. Debbie began her career at the Ritz Carlton and St. Regis hotels in Aspen, CO in Catering and Convention Services. There she learned the art of multi-tasking and perfected her attention to detail to ensure client satisfaction with each booking. She took this experience with her to Jackson Hole, WY in 2004, where she was one of the first fulltime Operations Managers in RMC’s Jackson Hole office. Building strong relationships with vendors and clients quickly emerged as one of Debbie’s strengths in executing programs. Along the way, she found a talent and knack for décor and is one of RMC’s leading décor specialists. Debbie returned to Aspen in 2007 to continue her career with RMC and is a key part of the company today, traveling to all of our offices to operate key programs, and oversee the success of RMC events. In her spare time, she enjoys skiing, road cycling, hiking and spending time with her husband in Aspen’s beautiful setting.
Becky Bailey
Travel Experience Producer
Becky has 20 years of diverse experience in the business and incentive travel industry. Her background includes Pre-Sale Proposal and Contracting, Travel Account Management and Travel Operations. She began her career as a Travel Director with one of the largest travel companies in the world which included four years of travel with an average of 280 days a year on the road. Spearheading the operation of business and incentive travel programs worldwide enabled Becky to gain vast destination knowledge and develop strong relationships with multi-national hoteliers and vendors. Exceptional relationship management skills and strong knowledge of the business led her into the management arena. Becky conducts thorough research and utilizes her strong vendor relations to find the hottest yet unexpected destinations. Each program is then developed and refined to perfectly align with each client’s specific needs and to accomplish their business objectives. Becky designs comprehensive strategic plans for every phase of a travel program including the incentive campaign itself, site inspections, web launch and registration, and database management. She meticulously plans and manages the successful execution of the day-to-day operational details including transportation, lodging, food and beverage, off-site functions, and activities. Becky is uniquely qualified to accurately represent a company’s commitment to excellence and integrity through successful meeting, event, and travel incentive program design and management.
